Responsible Gaming

Our Commitment to Responsible Gaming

At Fair Go Casino Australia, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

Fair Go Casino Australia is strictly for players aged 18 years and over. This is a legal requirement in Australia. If you are under 18, you must not use our services. We use age verification procedures to ensure compliance with this requirement.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money intended for essential expenses (rent, bills, food, medicine)
• Hiding or lying about the amount of time or money spent gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Neglecting work, study, family, or social relationships due to gambling
• Borrowing money or going into debt to finance gambling
• Believing you have a "system" or special ability to win
• Gambling to escape problems, stress, or negative emotions
• Being unable to stop or control your gambling despite wanting to
• Friends or family expressing concern about your gambling habits

Self-Help Tools

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you are willing to deposit over a specified period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders during play about how long you have been gaming and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel your gambling is becoming problematic
• Account Cooling-Off: Take a break from gambling by suspending your account for a period you choose

To access any of these tools, please contact our customer support team or visit your account settings.

Support Organizations

If you are struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24/7, free and confidential)
  Offers counselling, support groups, and self-help resources for people affected by problem gambling.

International Organizations

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Provides support and advice for problem gamblers and their families across the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  A national self-exclusion scheme allowing access to all participating online gambling operators.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Promotes evidence-based responsible gambling practices and resources.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Provides information and referrals for problem gambling help in the United States.

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in asking for help. Professional counsellors and support groups are available to provide guidance and assistance. Contact Gambling Help Online on 1800 858 858 or visit their website at www.gamblinghelponline.org.au to speak with someone today.

Remember: Problem gambling is treatable, and recovery is possible with the right support.